Shipping Policy

At RIOT Parts, we are committed to providing reliable and efficient shipping services to ensure your orders reach you promptly and safely. We understand that timely delivery is crucial for our customers, which is why we have established partnerships with over 20 distribution centers strategically located throughout the continental United States. This extensive network enables us to process and fulfill orders quickly while maintaining the highest standards of service quality.

Most customers can expect to receive their orders within 4 business days of processing, with select products available for same-day delivery in eligible metropolitan areas. We offer three distinct shipping options to accommodate different needs and budgets. Our Economy Shipping option delivers within 5 to 8 business days for $9.00, providing an affordable solution for non-urgent orders. Standard Shipping ensures delivery within 3 to 4 business days for $19.00, offering the perfect balance of speed and value. For time-sensitive orders, our Express Shipping option guarantees delivery within 1 to 2 business days for $29.00, ensuring you receive your parts when you need them most.

Our order processing schedule is designed to maximize efficiency and meet customer expectations. Orders placed before 3:00 PM local time are processed and shipped the same business day, allowing for faster delivery times. Orders submitted after 3:00 PM will be processed on the following business day to ensure accurate fulfillment and proper quality control. Additionally, orders placed on weekends and holidays will be processed on the next business day, as our fulfillment centers operate during standard business hours to maintain consistency and reliability.

Every shipment includes comprehensive tracking information to keep you informed throughout the delivery process. Once your order ships, you will receive an email confirmation containing your tracking number and estimated delivery date. This tracking system provides real-time updates on your package's location and delivery status, allowing you to plan accordingly and stay informed about any potential delays. Our tracking system is integrated with major carrier networks to ensure accurate and up-to-date information at every stage of the shipping process.

Please note that delivery timeframes are estimates based on standard carrier performance and may occasionally vary due to weather conditions, carrier delays, high-volume periods, or other circumstances beyond our control. Same-day delivery availability is limited to specific geographic areas and depends on product availability and order placement time. We currently provide shipping services exclusively within the continental United States, and shipping to Alaska, Hawaii, or international destinations may be available upon special request with additional fees and extended delivery times. For any questions regarding shipping options, tracking information, or delivery concerns, our customer service team is available to assist you and ensure your complete satisfaction with our shipping services.